See how our automated damage detection engine processes guest checklist submissions, classifies severity, and alerts you instantly.
Guest completes pre-departure inspection with photos and notes
Analyzing 6 checklist items for flagged issues...
Running keyword analysis and photo assessment on flagged items
Classifying damage: 1 critical, 1 moderate, 1 minor
Creating detailed report with recommended actions
Manager notified — severity threshold exceeded (moderate+)
Sarah Mitchell · Oceanview Villa #12
Overall severity: Critical
Oceanview Villa #12
742 Pacific Coast Highway, Malibu, CA
Sarah Mitchell
Mar 4, 2026 → Mar 9, 2026
“Large scratch on granite countertop near sink. Looks like something heavy was dragged across it.”
Schedule countertop repair before next guest. Assess repair cost and consider charging damage deposit.
“Cracked floor tile near bathtub. Possible slip hazard.”
Schedule immediate professional inspection. Cracked tile is a slip hazard — block property from bookings until repaired.
“Stain on TV remote, missing battery cover”
Note for next turnover cleaning. Replace battery cover — add to supply checklist.
Report generated automatically by ClearStay
This is exactly what property managers see in their dashboard
When a guest flags damage in their checklist, our engine instantly analyzes severity and generates a detailed report.
Natural language analysis classifies damage as minor, moderate, or critical based on guest descriptions and keywords.
Property managers receive email notifications immediately when damage severity exceeds their configured threshold.